Windstorm Update:
- Our hospital is fully functional. The Emergency Department is extremely busy. Consider urgent care for non-emergent needs. Not sure if you need Emergency, Urgent, or Primary Care? Go to valleymed.org/where2go.
- Endoscopy Center is without power and rescheduling patients.
- CLOSED/NO POWER: Maple Valley Urgent Care; Newcastle and Maple Valley Dermatology; Fairwood, Newcastle, Lake Wilderness, and Lake Sawyer Primary Care; Lifestyle Medicine in Covington and Maple Valley.
- We continue to experience high call volume. Cancel or reschedule online at mychart.valleymed.org. If you have an impacted appointment, your care team will contact you.
- Thank you for your patience as we make sure our staff and patients are safe.
Patients & Visitors
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Whether you are a patient or a visitor, we strive to ensure that your time with us is a positive and healing experience. This Patient & Visitor's Guide contains helpful information to make your visit welcoming and comfortable. edit
- Telehealth / Virtual Visits
- Appointments & Pre-registration
- Request a Cost Estimate
- Billing & Insurance
- Find Affordable Health Insurance
- How to Pay My Bill
- Financial Help & Options
- Medical Records & Release of Information Form
Preparing for your appointment or stay at Valley
- Campus Maps & Wayfinding
- Make Advanced Preparations
- Your Guide to Surgery
- Visitor Policy
- Cafeteria & espresso bars
- Patient Room Service Menu
- Local Accomodations
- Interpreter services
- How to find us / Where to park
Quality & care you may expect at Valley
How to contact us with a comment or concern about your care.