Valley has been working hard to limit the impacts of a nationwide shortage of IV fluids as a result of Hurricane Helene. We are safely conserving supplies where possible and have rescheduled some non-emergent procedures. We appreciate your understanding and hope to be back to normal operations soon.
Hospital-based billing and the information contained on this page pertain to Medicare patients only.
Hospital Based Billing (HBB) refers to the billing process for services rendered in a hospital outpatient clinic or department. This is the national model of practice for integrated delivery systems where the hospital owns space and employees support personnel involved in patient care.
This benefits patients as all departments of the hospital are subject to strict quality standards and are monitored by the Joint Commission, an independent, not-for-profit organization that accredits and certifies more than 17,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.
No. Patients will continue to receive excellent quality care with their physician and scheduling appointments and tests will be handled as they always have been in the past. However, there is a change in how Valley Medical Center will bill the insurance carrier for these services.
Because care is provided in a department of the hospital, patients will see two charges on their Valley Medical Center combined statement. One charge will be for the professional services provided by the physician. This is also called the professional fee. The other charge will be for the facility charge. Previously, all services were provided by the physician’s office and charges were grouped together for clinic visits.
Medicare beneficiaries are responsible for the co-insurance amount on the services received. These amounts are determined by Medicare and are based on the services performed.
Depending on an individual's insurance coverage, a patient may receive a separate charge or billing for the facility, which may result in a higher out-of-pocket expense. Some Medicare patients may be covered by their supplemental insurance and will not have to pay more out-of-pocket. Depending on the particular insurance coverage, it is possible benefits may differ for certain outpatient services and procedures at a provider-based, hospital outpatient location. We recommend patients review their insurance benefits or contact their insurance provider to determine what their policy will pay and what out-of-pocket expenses they may incur based on the location of the services provided.