Provider Link Customer Service

New patient access request

For access to a new patient where you were not designated as their provider for the patient to be included in your patient list in Provided Link, you may send us an inbasket message through Provider Link. We process access requests within 1 business day.
If you choose a paper method, send a fax on official letterhead, including the office name, address, and phone and fax numbers to 425.656.5008 with the following details :

• Patient information:
  • Name
  • Date of Birth
  • Gender
• VMC MRN # (if available)
• Provider Link Stat Access statement in subject line:  “This is a STAT Access request for Provider Link”
• Reason for access/request

Technical support

For quick answers to frequently asked questions you may visit the FAQ page.

For help with reporting system errors, password reset, or other issues, please call:
Technical Support: (425) 228-3440 ext 6200