We are pleased to announce that a new agreement has been reached with Aetna. This allows Valley to continue to be an in-network provider for Aetna-insured patients and will cover services provided since previous contracts ended June 1, 2025. We understand how important it is for our patients to retain in-network access to the doctors, programs, and expert care teams they know and trust. Thank you for your patience throughout this process.

Interpreter Services: Valley Speaks Hundreds of Different Languages with our Patients

Valley Medical Center provides interpreter services for our patients free of charge. Part of the patient registration process includes finding out what a patient's primary language is, as well as their preferred language for speaking with their provider. If there is a language barrier present and they prefer an interpreter, we will provide one. Most of Valley's interpreter services are offered remotely through video and services can be provided in hundreds of languages. Because the services take place over video, it is easier for the patient, interpreter and provider to all make sure everyone is understanding each other. 

If you feel an interpreter is needed, please ask your care team and we will make sure one has been requested for you.