Share Access to Your MyChart Account
MyChart lets you give trusted family members or caregivers access to your health and billing information. Learn how to add an authorized billing user or give a parent or guardian proxy access to a MyChart account below.
You can add someone to help manage your billing information in MyChart.
To get started, go to Authorized Users from your billing details or from the Sharing Hub in MyChart. Select Add a new authorized user.
Enter the person’s contact information and choose which of your billing accounts they can access. MyChart may suggest people you already share information with or people who already have billing access.
When you’re finished, send the invitation.
The person you invited will see the invitation in their email or by text. They’ll need to log in to MyChart or create a MyChart account to accept the invitation.
For security, they’ll also need to enter your date of birth to confirm their connection to your account.
Until they accept the invitation, their status will show as Pending under Authorized Users.
Keep in mind: If you give someone access to your billing information, they will continue to have access until you remove them.
Valley Medical Center recognizes the need for proxy access, which allows a parent or guardian to log in to their personal MyChart account and then connect to information regarding their family member. Proxy access is allowed for patient ages 0-12 years old (up to the day before their 13th birthday). Parents and legal guardians who already have proxy access will be automatically rolled over to limited access when the patient turns 13. Parents and legal guardians who already have proxy access will be termed when the patient turns 18.
Please follow the below steps to request Minor Proxy Access:
Minor & Adolescent Proxy Access (0 to 17 years old) – Parent/Legal Guardian will submit their request through MyChart
1. Go to Menu > Under the Sharing section > Click Request Access to a Minor’s Record
2. Read and accept the proxy access terms and conditions
3. Click the “Submit Request”
At age 18, patients can choose to allow adult family and friends full access, access for scheduling purposes only, or limited access to view and perform messaging and scheduling functions. Adult patients with their own MyChart account can request proxy access to another adult directly from their own MyChart account. From the "Profile" tab, click "Proxy/Photos" and then click the link to the "Adult Proxy Request Form" or you can “Go to Menu”, click “Sharing Hub” then click "A family member, close friend, or caretaker," then select "Give ongoing access to your MyChart account." Follow the instructions to send instructions to send an email invitation to the person who the patient would like to have access to their MyChart account.