Windstorm Update: 

  • Our hospital is fully functional. The Emergency Department is extremely busy. Consider urgent care for non-emergent needs. Not sure if you need Emergency, Urgent, or Primary Care? Go to valleymed.org/where2go.
  • Endoscopy Center is without power and rescheduling patients. 
  • CLOSED/NO POWER: Maple Valley Urgent Care; Newcastle and Maple Valley Dermatology; Fairwood, Newcastle, Lake Wilderness, and Lake Sawyer Primary Care; Lifestyle Medicine in Covington and Maple Valley.
  • We continue to experience high call volume. Cancel or reschedule online at mychart.valleymed.org. If you have an impacted appointment, your care team will contact you. 
  • Thank you for your patience as we make sure our staff and patients are safe. 

What should I do if I am experiencing symptoms?

If you have symptoms that could potentially be caused by COVID-19—including fever over 100 degrees, new cough, new shortness of breath, sore throat, or loss of taste or smell, chills with or without shaking, muscle or body aches, new headache, runny nose, nasal or sinus congestion, or gastrointestinal issues such as nausea, vomiting, or diarrhea—please contact your Valley primary care provider or visit any of our Urgent Care clinic locations:

Patients seen at an Urgent Care for upper respiratory symptoms where COVID-19 is suspected, and other illnesses are ruled out, will have a COVID-19 test collected. Testing results will be available via MyChart. Don’t have a MyChart account? Sign up for a free MyChart account here.

Primary Care and Urgent Care telehealth appointments are available--learn more here

At-home COVID-19 tests are now widely available online and at community pharmacies. With the end of the public health emergency, these tests may no longer be covered by insurance.

Patients with severe shortness of breath should go to the Emergency Department or call 9-1-1. 

What if I don't have symptoms of COVID-19, but need a COVID-19 test? 
Those who do not have symptoms of COVID-19 but are concerned they may have been exposed to or may test positive for COVID-19, or need a COVID-19 test for another purpose, must be tested at a community testing site. Please visit a free COVID-19 community testing site. 

Community Access for COVID-19 Testing  
Locations on this list provide free COVID-19 testing regardless of immigration or insurance status. They are open to anyone who cannot access a COVID-19 test through their regular healthcare provider. Most sites are non-profit Community Health Centers. Language interpretation services are available at most locations at no cost. For more information please call the King County COVID-19 Call Center (open 7 days a week, 8 AM – 7 PM), at 206.477.3977