The Desimone Levee on the Green River failed and is under repair. The hospital is above the flood zone and currently in no danger of flooding. We evacuated our Time Square and Kent Station Clinics and our Lind Avenue locations. Several locations are experiencing staffing issues due to severe traffic impacts. Impacted patients are being contacted to reschedule appointments. Please be safe, do not drive or walk through standing water, and call 9-1-1 if you need emergency evacuation assistance.

Click here for King County Road Closure Real-time Tracker.

Patient Relations

If you have a complaint, concern, or grievance about the quality of your care here at Valley Medical Center, patients, families, and visitors can contact the department directly or submit your comments through our online Contact Us form, which will be routed to the appropriate department(s) for follow-up.

If you wish to speak with Patient Relations, please call our confidential line at 425.690.3403 and leave your contact information. Your call will be returned as quickly as possible.

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Please note you have left MyChart and have been re-directed to Valley Medical Center's Find-a-Provider tool.

While on this site, if you click on a MyChart sign-in link, you will be required to log in again.