The Desimone Levee on the Green River failed and is under repair. The hospital is above the flood zone and currently in no danger of flooding. We evacuated our Time Square and Kent Station Clinics and our Lind Avenue locations. Several locations are experiencing staffing issues due to severe traffic impacts. Impacted patients are being contacted to reschedule appointments. Please be safe, do not drive or walk through standing water, and call 9-1-1 if you need emergency evacuation assistance.

Click here for King County Road Closure Real-time Tracker.

Telehealth Video Client Change in Epic

8/11/2022

EPIC graphic.png

Valley has transitioned from Zoom to Epic Video for telehealth video visits. Why did we transition?

  • Lower cost
  • Improved usability for patients/providers
  • Improved security--providers no longer need to admit patients to the session

Providers will continue to select the "Connect to Video" button on the iPad or in Epic on the computer.

A hardware test window will appear in the Internet browser: Safari on iPad, Edge/Chrome on computer. (Note: Does not work with Internet Explorer.)

Epic graphic 2.png

After selecting "Join Call" the Epic video will open.

Epic graphic 3.png

For more details, review the five-minute training video and TiP sheet:

If you have any questions, please email: askinformatics@valleymed.org

 

AttentionX

Please note you have left MyChart and have been re-directed to Valley Medical Center's Find-a-Provider tool.

While on this site, if you click on a MyChart sign-in link, you will be required to log in again.