HIM Release of Information (ROI) once available on site at the main hospital, will remain remote. When COVID-19 hit in March, ROI moved out of the hospital and has been operating and fulfilling requests remotely. Please see below for hours of operation, contact information and process for requests moving forward.

Hours of Operation:
Monday-Friday, 8 AM - 4:30 PM
Closed for lunch from 1-2 PM
Closed for VMC Observed Holidays

Contact Information for Records Requests:
Phone Number: 425.690.3406
Email: RecordsRequest@valleymed.org
Valley Medical Center website: https://www.valleymed.org/records/
Release of Information forms are PDF fillable allowing patients the option to complete the forms electronically.
Patients can submit completed forms as follows:

Mail to:
HIM/Records Request
Valley Medical Center
400 S. 43rd Street
Renton, WA 98055
Fax: 425.690.9407​

Please allow up to 15 business days for processing.

NOTE: Please do NOT instruct patients to pick-up records at Patient Accounts on Lind Ave. The ROI team will be sending all records by mail or releasing to MyChart based on the patient's preference on the authorization form.