On April 22 we had a pipe elbow failure in our Emergency Department (ED) causing a significant water leak. Crews are assessing the impact and we are in the process of water abatement. Our ED is open, but several rooms are currently offline which could increase wait times. Some surgeries are also being rescheduled.
Coaching Flash for Clinicians
2/25/2020
Author:
Scott Morris, MD and Tina Armstrong, CPXP
Scott Morris, MD, and Tina Armstrong, CPXP, discuss key points of patient communication in this pilot for a video series from the Office of Patient Experience.