Frequently Asked Questions
1. How do I find out if your practice is covered on my insurance?
We contract with most insurances, including Regence, Premera Blue Cross, Aetna, First Choice, United Health Care, Cigna and many more. The most accurate information about this will be provided by your insurance carrier, so if you have any doubts about this, please contact your insurance.
2. Can I bring my children to my appointments?
We support and encourage young families, so we are happy to have your children accompany you to most of your appointments. There are certain circumstances, however, that require special consideration. If your child may be ill, we ask that you leave that child at home to avoid exposing all patients, especially pregnant mothers, to illness. Also, if you have an ultrasound scheduled, the room is small and generally only accommodates three persons, in addition to the patient. For longer appointments or ones that involve gynecologic exams, it may be better to leave young children at home.
3. Do the doctors run on time?
We value your time, and so we make every effort to closely follow scheduled appointment times. We have a busy obstetrical practice, so there will be times when the doctor is behind schedule because he or she has been to the hospital to deliver a baby. Our front desk staff will notify you when the doctor is running more than 20 minutes behind schedule, and give you the option of rescheduling. If you have waited more than 15 minutes in the waiting room, please let the front desk staff know so they can give you an update on the estimated appointment time.
4. What do I do if I am running late for my appointment?
If you are more than 15 minutes late for your scheduled appointment time, we will ask you to reschedule, to avoid making patients wait who have arrived on time. Occasionally, your doctor may still be able to see you, so feel free to call or check in with the front desk if you are running late.
5. What is your payment policy?
If you have medical insurance:
- Will bill your insurance first. You will be responsible for the portion of your bill that your insurance does not cover. There are some services that are not covered by insurance, and those payments must be made at the time of service.
If you do not have health insurance:
- Payment must be made at the time of service. If you pay in cash, a 20% discount is given. If you pay with check, debit or credit card, the full fee is charged.
6. Does your office offer vaccines?
We offer several types of immunizations:
- GARDISIL, the vaccine to prevent certain forms of cervical cancer, to patients between ages 19-27. We suggest that you check with your insurance company to make sure this is a covered benefit, before you receive the vaccine.
- We recommend a tetanus booster to patients every 5-10 years, and this is usually discussed and done at your annual exam.
- We have a limited number of flu shots available in the fall which we reserve for high risk patients who cannot get the vaccine elsewhere.
- We prescribe the shingles vaccine to appropriate patients, and that vaccine is administered by your local pharmacist.
7. What well care services do you offer?
We strongly recommend yearly well exams for all women. This includes a pap smear, breast physical exam and a discussion of calcium and bone health. Pap smears may be done yearly, or every other year depending on your age, risk factors and surgical history.
In addition to your yearly well visit, additional testing is recommended based on your age and family history:
- For women over the age of 30, we recommend yearly fasting cholesterol and blood sugar screening for high risk patients, and screening every 3 years for low risk patients. Your doctor and nurse will help you determine your risk category.
- For women over the age of 40, yearly mammogram is recommended.
- For women over the age of 50, screening colonoscopy is recommended every 5-10 years.
- For services not provided directly at our office, for example mammography and colonoscopy, we will refer you to specialists we know and trust.
As with all services, you should check with your insurance company to make sure they cover preventive screening. Unfortunately, your health insurance plan will not automatically cover a test just because we recommend it as important for your health.
8. What hospitals do you use?
We perform our deliveries and surgeries at Valley Medical Center in Renton.