Windstorm Update:
-Our hospital is fully functional. The Emergency Department is extremely busy. Consider urgent care for non-emergent needs. Not sure if you need Emergency, Urgent, or Primary Care? Go to valleymed.org/where2go.
-Power is restored to our Endoscopy Center. Some morning appointments are impacted by yesterday's outage.
-CLOSED/NO POWER: Maple Valley Urgent Care; Newcastle and Maple Valley Dermatology; Fairwood, Newcastle, Lake Wilderness, and Lake Sawyer Primary Care; Lifestyle Medicine in Maple Valley.
-The Lifestyle Medicine Clinic in Covington will reopen for patient visits tomorrow, 11/22. Gym members can resume normal access immediately.
-Extra staff is on hand at our Renton Landing and Covington Urgent Care locations to help care for patients.
-We continue to experience high call volume. Cancel or reschedule online at mychart.valleymed.org. If you have an impacted appointment, your care team will contact you.
-Thank you for your patience as we make sure our staff and patients are safe.
Starting Nov. 9, Valley Medical Center will activate two-step verification for all MyChart accounts. This extra layer of security helps ensure your personal health information stays protected. When logging in, you’ll be prompted to verify your identity by entering a six-digit code that will be sent to you via email or text message.
To learn more about this change, including instructions on activating or deactivating two-step verification, click here.
Thank you for your understanding and cooperation in keeping your information safe! For questions or assistance, please contact our support team by calling 833-452-4278 (833-45-CHART) or emailing mycharthelp@valleymed.org.
MyChart connects you with your doctor and helps you manage your health information online, anytime.
Click here to learn about how MyChart Bedside can help you get more involved in your care when you're admitted to the hospital.
Get your health information in your preferred language. Learn more here.
Obtenga su información de salud en el idioma de su preferencia. Aquí encontrará más información.
以您的首选语言获取您的健康信息。点击此处了解更多信息
Obtenha suas informações de saúde em seu idioma preferencial. Saiba mais aqui.
احصل على معلوماتك الصحية بلغتك المفضلة. تعرف على مزيد من المعلومات هنا
Valley Medical Center MyChart patients receive paperless billing: Billing statements will deliver directly into your MyChart account.When your online statement arrives, you’ll get a MyChart message that your bill is ready to view. You can even conveniently pay your bill online through MyChart.
Note: If you prefer to receive paper statements, you can change your preference to get statements in the mail on your MyChart Billing Summary page.
Need help with a mobile app? Contact mychartmobilesupport@epic.com.
Phone: 1-833-452-4278
Email: mychart@valleymed.org
MyChart 2-Way Texting is Here!
You can now confirm and cancel appointments with a simple text message. And if you have a credit/debit card on file in MyChart, you can pay bills by text, making it easier than ever.
Ready to opt-in?
This video covers the following topics:
1:50 | How to create an account & login
2:35 | How to send a message to your care team
4:04 | How to view, schedule, and check-in for appointments
5:30 | How to check your test results
5:58 | How to pay your bill
7:05 | How to request a medication refill
7:57 | How to request proxy access