Despite their best efforts, UW Medicine has not yet been able to reach fair and sustainable agreements with Aetna that ensure continued access to care and are in the best interests of patients. Effective June 1, 2025, UW Medicine’s contracts with Aetna for Medicare Advantage and Commercial services have expired and we are now out of network with Aetna. Learn more about what this means for you and what you should do next.
Valley Medical Center and its Clinic
Network is committed to empowering
all patients, including those of various gender
identities and sexual orientations, individuals identifying as
lesbian, gay, bisexual, transgender, queer/questioning, intersex, and asexual / aromantic / agender (LGBTQIA+) to live the healthiest lives possible. Our caregiving team
provides responsive, compassionate and respectful care in a welcoming environment
Equitable, Inclusive Healthcare
To provide the highest quality care, Valley providers are committed to offering health services to patients on an equitable basis, regardless of sexual orientation, gender identity, marital status and other non-medically relevant factors.
Valley’s caregivers actively demonstrate their support for the health and wellness of people across the many communities we serve. Within their online profiles, some Valley providers indicate an interest in serving the needs and concerns of members of the LGBTQIA+ community. Look for providers who prescribe:
Our Services Include:
What You Can Expect During Your Primary Care Visit
Respecting Visitation and Healthcare Decision-making Rights
Valley caregivers respect the visitation and healthcare decision-making rights of all patients and their partners, children, and any others they may define as family.
Striving to Improve Inclusive Care
Valley is committed to fully inclusive healthcare and wellness services as reflected in written forms, policies and procedures, appropriate training for all clinical and administrative staff. If you see or experience something uncomfortable or something that needs improvement at Valley Medical Center or one of our clinics, please let us know by contacting us here.
Learning More About Who Our Patients Are Helps Valley Provide Better Care
Starting in 2023, regulatory agencies required hospitals to collect more information about Sexual Orientation and Gender Identity (SOGI); Race, Ethnicity and Language (REaL); and disability status when admitting patients to the hospital or visiting any primary or specialty care clinics. Collecting this information lets us better understand the needs of our community members, allowing us to better care for our community like family. This information is part of a patient's medical record and answering the questions is voluntary.
Valley's Patient & Family Advisory Council is actively recruiting and accepting patients and family members to serve on the PFAC, a committee dedicated to improving Valley's patient experience. Interested in more information about serving on this council? Please apply here.
A Recognized Leader in Healthcare Equality
Valley Medical Center was the first entity in the UW Medicine system to be acknowledged as an LGBT Leader in Healthcare Equality by the Human Rights Campaign Foundation in 2012 and continues to earn this annual recognition.
Looking for community and online resources for social and health-related support for LGBTQIA+ folks? Use this helpful resource list